Account balance announcer
Polls and questionnaires (identification of customer needs)
Activation of services and products, customer feedback
Alternative to the call center
Supplement to SMS-based services
Protected channel, no data stored on device
Short, easy-to-remember commands, no applications needed
The following USSD modes are supported:
- Phase 1
USSD message processing in the request/response mode
- Phase 2
Customer interaction in the USSD menu mode
- USSD push
All interactions are initiated by customer. You can send a subscriber a message or menu to initiate a USSD session on his/her device. The subscriber can then navigate the menu
Flexible USSD menus of any complexity are supported.
The architecture of the service enables integration with customer's systems.